FAQ

 

How long until I get my order?

Custom Graphic Orders:

Once you've placed your order, you will receive a digital proof to approve or provide edits/changes within 1-3 weeks of your order date. Once the digital proof has been approved, we will begin production of your order and your item(s) will ship within 1-2 business days. If you need an order for a specific race or event, please let us know BEFORE you place your order. We will do our best to accommodate rush orders but may charge an additional fee.

Apparel Orders:

In stock apparel orders ship out within 1-2 business days.

What is your shipping policy?

We ship our orders using UPS. You will receive an email with tracking information once your order has shipped. Most orders arrive within 1-5 business days once they have shipped out. Currently, we only offer domestic shipping to the United States, but if you are out of the country, shoot us an email, let's talk! 

Any other questions?

Shoot us an email, we're happy to help. 
E: Nick@blackdiamondmx.com